REMAPPING THE

Customer Journey

Overview

The Connected Consumer Series:
From Awareness To Advocacy

The latest agenda in the Connected Consumer Series will highlight how each and every touch point in the customer journey is impacting both short-term purchase decisions and long-term loyalty. This series of online sessions will address such important topics as:

  • What Consumers Want: Connected Experiences
  • Mobile Marketing 2.0: Sending The Right Messages
  • Achieving Endless Aisle
  • A New World Of Dynamic Pricing
  • How IoT Is Transforming Retail Business Strategies
  • Delivering Omnichannel Success Through Collaboration
  • Turning Casual Customers Into Brand Advocates
  • 2015: The Year Of Disruption

Sessions

On-Demand

Connected Consumers Tell All: Study Reveals What Shoppers Really Want

ON-DEMAND

JIM DAVIDSON
Head of Research,
Bronto

ALICIA FIORLETTA
Senior Editor,
Retail TouchPoints

On-Demand

Top 3 Ways To Better Connect With Mobile Shoppers

ON-DEMAND

SUZY MERIWETHER
Director, Product Marketing,
Mozu

BRANDON FINCH
Director of eBusiness,
Jelly Belly Candy Company

5 Steps To Implementing Endless Aisle Technology

ON-DEMAND

ERIC STACHOWSKI
President,
iQmetrix

JERRY SHELDON
Leading Analyst,
IHL Consulting

On-Demand

Achieve Your Promotional Objectives With Science, Forecasting And Analytics

ON-DEMAND

DIANA MITTEN
Director, Product Management,
Revionics

ADITYA RASTOGI
Senior Manager, Global Science Services,
Revionics

Is Your App Irresistible? Mobile Engagement. Lessons From Dating Apps

ON-DEMAND

HEIDI TRETHEWAY
Director of Marketing Communications,
Urban Airship

ALICIA FIORLETTA
Senior Editor,
Retail TouchPoints