JOE OLSON EVP and GM Workforce Management Empower Software Solutions
Do you have the right people in the right place at the right time? When you’re able to answer YES to this question 100% of the
time, you are consistently delivering your customer experience and holding the line on expenses while maximizing labor productivity.
In this session, attendees will learn about the key strategies to delivering the best customer experience through labor optimization for
companies of all sizes. This presentation is designed for all executives leading the way in workforce management, from HR to Operations/Finance
and IT.