The Consistent Customer Experience Series

6-Month Series on Customer Experience

WEBINAR SERIES

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Sponsors

SMK Workforce Solutions

SMK Workforce Solutions is a consulting firm uniquely focused on the key retail proposition of the Customer Experience across all retail channels. Comprised of former retail executives and pioneering process innovators, the SMK Workforce Solutions team has special knowledge to put retail organizations up close and personal with customers.

AlertTech

Alert Technologies is focused on making your fitting rooms the competitive advantage they should be. Using tried and perfected technologies and techniques, you’re fitting rooms will work for you and report their information to be checked, honed, and used to sharpen the advantage into higher conversion, ADS, and customer loyalty, brand wide.

Connors Group

Connors Group is a leading provider of workforce management services. Our company is built on a 70-year legacy of world-class industrial engineering services and solutions. We help our clients: 1) Improve sales productivity within existing payroll budgets by providing labor demand insights; 2) Optimize payroll allocation by determining when and where investments should be made for maximum return; and 3) Enhance customer-centricity by bringing statistical awareness to the relationship between key performance indicators and the customer experience with our objective customer insight studies. These studies reveal what really happens when customers shop your store and how associate behavior impacts sales. Our clients use these insights as the foundation for sustained conversion and sales improvement.

Empower Software

Empower your people for productivity and engagement with HR and workforce management solutions from Empower Software. Innovative payroll, tax, workforce management and talent management, backed by the industry’s best support. On-premise or in the cloud, experience the Empower Advantage and unleash the passion in your workforce.

iInside

iInside helps clients improve sales and increase customer satisfaction. Our technology enables retailers to optimize store layouts, improve staffing and operations; maximize merchandising and marketing campaigns, and much more. We deliver actionable intelligence on customer behavior, patterns and trends with the most accurate and flexible location platform on the market.

Opertus

Store Ops-Center is an intuitive, cloud-based solution designed specifically for retail to simply and effectively manage and execute store tasks and communications. Opterus took a modular approach to help improve operational efficiencies and reduce costs, creating a solution that solves the entire retail communications problem not just pieces of it.